GUARANTEE |
All items are covered by us for
ONE YEAR, against defects in workmanship and materials.
This does not cover "wear and tear" by the user, or
damage caused by third parties.
The "RUITERTASSEN" brand has a two year warranty.
New items should be inspected upon receipt, and any manufacturing
faults or quality issues reported within 14 days, for a replacement
or refund to be made, as preferred by the customer.
PLEASE NOTE - Items damaged in transit by the user or a third
party are not our responsibility.
For example, bags damaged by airport handling should be reported
immediately to the airline service desk. |
DIMENSIONS,
WEIGHTS & COLOURS |
Are expressed in both metric and imperial values,
and are intended to be as accurate as possible. However, all leather
items may vary slightly in weight or size due to the nature of
the material and method of manufacture. Please note, our photos
have been taken in different lighting conditions. Also, separate
batches of leather may vary in colour, particularly the tan and
cognac tan shades. Our pictures give a good representation but
purchasers should be aware of these factors. |
PRICES |
Are
shown in GBP (UK Sterling Pounds) |
DELIVERY |
Is usually actioned within one working day.
Normally, any exception will be notified. |
ORDERS |
We accept forward orders but will not process
any payment until delivery is about to take place.
Catalyst Case Co reserve the right, at our sole discretion, to
refuse an order from any individual or company. |
PAYMENTS |
Our secure payment system is PAYPOINT, which
is the service recommended to us by our bankers, SANTANDER Commercial
Bank.
It's quite easy to use our check-out.
Alternatively we accept PAYPAL, cheques, postal orders and cash
(last MUST be sent by registered post). |
GENERAL |
We endeavour to give our clients accurate
information about our products and their availability. Forward
orders may be placed without obligation on the buyer's part by
mutual agreement.
We enjoy contact with our clients and like to think we offer high
quality products and personal service to match.
We will endeavour to answer every enquiry quickly and courteously.
|
|
sales@theleathertravelbag.co.uk
Tel: 00 44 (0) 208 4046451 or Mobile 07397 141193 |
These terms and
conditions do not in any way affect your statutory rights. |
The Catalyst Case Co. [ Reg No
04077714 ] |